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General aspects


Unitursa.com commits itself to the privacy of users in order to guarantee a secure on-line experience. The objective of this Commitment is to inform users on just how Unitursa.com will use the personal details gathered from the use of this web-site. It is not therefore applicable to the information gathered by other means, such as forms or orders placed. This Commitment is made to all users of this website, including those who wish to make bookings and users that are simply seeking information on the Unitursa group and the region.

Unitursa.com is in compliance with the current legislation regarding data protection. This legislation regulates the way information gathered from users is treated and guarantees users certain rights regarding their personal details.

Unitursa.com contains links to other websites that it has no control over.

Unitursa.com is therefore not responsible for the policies or use of personal data by these other websites that you may decide to access from the Unitursa.com site. We therefore recommend that you check the privacy policies of these other websites so that you may be informed on how they may compile, use and share your details.

Obtaining and retaining information


There is no need for you to supply any personal details when searching for information regarding the accommodation and services offered by Unitursa.com.

In some areas of the website, Unitursa.com will require your personal details, including your name, address, e-mail address, telephone number, credit card details, contact number, information for invoicing, and other details from which your identity may be deduced. In other areas of the website, Unitursa.com may compile demographic information that is not exclusive to you, such as your post code, age, sex and the work areas which may be of interest to you. On occasions both types of information may be compiled.

At all times Unitursa.com will inform you if the details are compulsory in order for you to use the required services.

In some cases, Unitursa.com may indirectly compile your details when you use other, third party, services present on our website, in which case the data obtained will be subject to the policy described in the present Commitment.

Unitursa.com will also gather certain information regarding the use you make of the website such as, for example, which areas you visit and which services you subscribe to. There is also information regarding your computer’s hardware and software that is, or may be, gathered by Unitursa.com. This information may include your IP address, type of navigator, names of domains, times of access and references to website addresses. In no case will this information be used in conjunction with your personal details. Unitursa.com will use them anonymously for statistical reasons.

Unitursa.com will propose in some instances that you offer information of a descriptive, cultural or behavioural nature, or regarding your preferences and/or lifestyle. If you supply this information, you will be doing so in accordance with the policies described in this commitment regarding your privacy. For example, this information may be used to determine your potential interest in receiving e-mails or other communications about certain products or services.

If you make a reservation you will be entered into Unitursa.com’s data-base, in accordance with the present Commitment. The personal details obtained will be used exclusively with the aim of customer satisfaction regarding the services acquired. In some cases Unitursa.com, in order to do so, will necessarily have to supply your details to third parties that may use your details exclusively in order to supply the service that has been purchased.

Use of your details by Unitursa.com


Unitursa.com uses the data obtained through this website, be it of a personal, demographical, collective or technical nature, in order to administrate and manage your register, to answer any queries which you may have, and to constantly improve on this website, to achieve customer satisfaction and to ensure an adequate customer service.

If you have given your consent upon registering to Unitursa.com or after having done so, or if it is permitted by the applicable laws, Unitursa.com may use your contact details to send you e-mails or other communications regarding innovations to the website, such as new opportunities or additional lists which may interest you. If you have given your consent, or it is permitted by current laws, we may also use your information to inform you of other products or services available to Unitursa.com or the companies belonging to the Unitursa Group (as detailed further down on this page), or in order to contact you to determine your opinion regarding our current services and products, or new services or products which may be offered to you.

Revealing information to third parties


Unitursa.com does not reveal information to third parties with the exception of certain cases:

  • That you have given your consent: in the event of purchase of a service or in the event of a competition, game or survey.
  • The need to supply certain information in order to give the service that has been acquired. At all times Unitursa.com will have control over the shared information and will be responsible for the information.
  • Unitursa.com will reveal the information if legally bound to do so by an official entity or a regulating authority, or if we consider that this action is necessary for: (a) judicial reasons (for example: information regarding guest’s which must be sent daily to the police), (b) in order to protect the rights or properties belonging to Unitursa.com or the companies belonging to the group; (c) to prevent a crime or to ensure homeland security, or (d) to protect the security of users or of the general public.

If the company were to be sold the information would automatically pass on to the buyer. At all times Unitursa.com would inform you of the change, offering you the chance to be eliminated from the data-base.

Other uses of the information


Unitursa.com is permitted to share anonymous collective information about visitors to its websites, or the websites belonging to the company, to supply information and determine types of visitors and the use that they make of the site.

Use of web beacons


Unitursa.com and the sites belonging to the Unitursa Group may contain electronic images known as “web beacons” (or sometimes called "single-pixel gifs") that allow the number of visitors to a site to be counted and to offer services of a shared brand. The web beacons are not used to access the identifiable personal details stored at Unitursa.com.

Unitursa.com uses such images for statistical reasons concerning the use of its websites.

The web beacons only compile a limited series of data, including a cookie number, the time and date of the visit and a description of the site in which the web beacon resides.

Seeing as the web beacons are like any other request of contents included in an Internet page, you will not be able to disconnect or refuse them. You may however render them useless by deactivating the cookies or by changing the configuration of the cookies on your navigator. Further down, our Policy of Use of Cookies will show you how to do so.

Third parties are not permitted to use web beacons in the Unitursa.com web-pages. Unitursa.com

Updating or elimination of your details


You may revise, update, make amendments to, or eliminate your personal details by sending an e-mail to: remove(at)unitursa.com. However, in doing so you must take into account that you will no longer be eligible to be informed of Unitursa.com’s services or future offers.

Security


Unitursa.com has implanted adequate technical measures in order to ensure the security of your personal details from accidental loss and from non authorised access, use, alterations, and sharing. This is particularly true of personal reservation details. Despite these measures, the Internet is an open system and Unitursa.com cannot guarantee that other third parties may not break down these measures or use your information inappropriately.

When you make an on-line order at Unitursa.com, your credit card details are protected by the use of an encryption system, such as the Secure Socket Layer protocol ("SSL"). SSL makes it extremely difficult for your credit card details to be intercepted or stolen whilst they are being transmitted. Unitursa uses a specific company to process your credit card operations. For additional information regarding this company’s privacy and security policies, please click here.

Minors


Unitursa.com is not designed for use by persons under the age of 18.

Changes in the Commitment of Privacy


In the event that Unitursa should decide to change its Commitment of Privacy, we will publish these measures by means of a highlighted advert on our web-site so that you may be informed of what information we compile, in what way we may use this information and if we may reveal it to third parties. If at any moment you have doubts or queries regarding Unitursa’s Commitment of Privacy, do not hesitate to send us an e-mail to websales(at)unitursa.com.

Legal and contact information


Your details will be sent to http://www.unitursa.com and will be saved on the company’s servers.

If, at any moment, you have doubts or queries concerning this Commitment of Privacy or you relieve that we are not abiding by it, do not hesitate to send us an e-mail towebsales(at)unitursa.com or contact us at Unitursa Calpe SL, Dpto LOPD, C/Ponent 1, 03710 Calpe (Alicante) – Spain.

Policy of Use of Cookies


Unitursa.com uses "cookies" to help personalise and maximise your on-line experience. A cookie is a text file that is temporarily stored in your computer’s memory banks (a session cookie) or stored on your hard-drive (a persistent cookie) by the Server of the website. Cookies are not used to activate programs or to transmit viruses to your computer. Cookies are assigned to your computer exclusively and can only be read by a web server in the domain that has installed the cookie in your computer. http://es.wikipedia.org/wiki/Cookie

One of the primary uses of cookies is to save you time. The cookies’ objective is to tell the web server that you have returned to a specific page. When you return to Unitursa.com, the cookies retrieve the information that they have previously supplied, making it easier to use the characteristics that you have selected.

Unitursa.com uses primarily “session” cookies which are not stored on your hard-drive. Session cookies expire after 2 hours of inactivity or when you shut down your navigator. Thanks to the use of cookies, Unitursa.com can give faster and more precise results, offering users a more personalised visit. When you search for information or make an on-line booking a large quantity of data is processed by our system and transferred by means of each page of the search procedure or purchase. This information includes your criteria for the search for accommodation, the dates of the required stay, personal details and the results of any questionnaire that you may have been requested to fill in as part of the on-line purchase procedure, as well as the demographic details that are not exclusive to you. The “session” cookies permit Unitursa.com to track these details until you have concluded your search or purchase.

Third party advertisers may use cookies on the web site. Unitursa.com has no control over these advertisers and is not responsible for them. Unitursa.com advises you to check up on the policies of these advertisers.

You may accept or refuse cookies at any given time. Most web navigators automatically accept cookies, but normally you may change the set up of your navigator so that it refuses all cookies. Alternatively, you may modify the configuration of your navigator so that it informs you each time a cookie is offered to your system, allowing you to accept or refuse cookies as you see free. However, if you choose to refuse cookies, the response of the web-site may be slower, hindering your experience on the web-site.

We advise that you consult the help menu on your explorer for further information. If you have any queries you may contact us at websales(at)unitursa.com